Shipping Policy

Order Processing

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods and Delivery Times

We offer standard shipping across the United States. Delivery times typically range from 3-7 business days after your order has been processed. Please note that delivery times may vary depending on your location and any carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on the weight and destination of your order. We occasionally offer free shipping promotions—please check our website for current offers.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your package’s progress.

Shipping Address Accuracy

Please ensure your shipping address is correct before completing your purchase. Hearth Go is not responsible for delays or lost packages due to incorrect or incomplete addresses.

International Shipping

Currently, we only ship within the United States.

Contact Us

If you have any questions about your order or shipping, please contact us at [email protected].